AC Hotel Cincinnati at Liberty Center Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Breakfast
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
I attend a monthly women’s networking event at the bar and it is a fantastic meeting space, perfect for large groups when planned in advance. There is plenty of seating and room for a large audience (30-75 people) to listen to a speaker. They provide a beautiful charcuterie, the bar staff are very friendly, and the wine list is good.
Stayed at the hotel for a short business trip. Hotel was clean and the room was very spacious. The area around the hotel is nice with restaurants and stores. I didn’t use the workout facilities but I peaked in and it was nice. A couple treadmills, Elliptical, bikes. Would definitely recommend and stay again
This has been our go-to for weekend get ways for years but our most recent visit was very disappointing. They got rid of the pool which is a bummer. The room was not clean. The floor was actually pretty gross. Hopefully a one-off but it feels more like cutting corners. Staff was wonderful as usual though!
We were skeptical because we never heard of it and always use a particular brand. We may be changing brands. This was a perfect stay.
The only critique I have - no laundry bags. Usually there is a dry cleaning/laundry bag we always use for dirty clothes.
The thing that stood out most (besides phenomenal water pressure)… they got the toiletries right! I wear glasses. Obviously I can’t wear them in the shower. When hotels have shampoo conditioner and body wash attached, and not in order… it’s maddening and wrong. I have to get my glasses while showering to read labels. Having body wash between conditioner and shampoo is wrong. Having conditioner before shampoo is wrong!! AC has it right. Shampoo, conditioner, body wash. THANK YOU!!!! BEST THING!!
We look forward to future stays!
Decent hotel in a planned commercial community; only real knock was getting woken up by Housekeeping despite the privacy banner hanging on the door as she wasn’t informed about my late checkout (confirmed with mobile check-in). This was followed by a call from the front desk, confirming my late check out that I had already confirmed with them.
Absolute worst customer service ever. Upon arrival at the hotel, we were told that the hotel overbooked and wanted to bump us from the hotel, even though our reservation was made two months ahead of time. We were told to come back a little later and that if a corporate company didn’t need all of the 32 rooms they called about, we could have our room.
The front desk manager did pay for a room at another hotel that was away from everything we wanted to do so we had to end up driving back and forth. To top it off, the front desk manager sent a text telling us the bad news and didn’t have the courage to answer our phone calls OR look at me in the face when I expressed by extreme dissatisfaction of their hotel. She simply stood there carrying on a conversation while she let another employee deal with me.
I will never stay at this hotel again and seriously hope Bonvoy Marriott takes a better approach to training their staff.
Three grown women now get to sleep in a one bed hotel room. Good job AC Marriott, good job.
Last year I was here I loved it the pool was open and the hot tub was under construction and they told us it would be finished soon. Now this time that we came here looking forward to the pool and the newly built hot tub I go up there and come to see there is a meeting room instead of a pool and hot tub. And to add on we had booked a king sweet but upon arrival they moved us to a different room due to overbooking and when my daughter got into the bed to relax there was a bugger in the sheets so we had to come down and get some replacements to the sheets. BRING BACK THE POOL.
Went to see a comedy show and wanted a hotel that was close so we could walk. This hotel was perfect location of dining and entertainment! The room was comfortable and clean. We had the balcony with city view and it was a perfect way to relax once we were in for the nignt.
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