Absolute Dental - Simmons Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Other
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Identifies as women-owned
Best WLM Reviews
Dr. Cortez is amazing! This was my first visit and she was wonderful. Made me feel very comfortable. Dr. Cortez was very informative made sure I understood any and all treatment that may need to be done and why. Her assistants were wonderful as well! So very nice and accommodating! I will definitely be referring family and friends to Dr. Cortez!
I went in February to get my x rays. I need 5 teeth pulled. They scheduled me then April. Then I get a call they have to reschedule me. The gentleman I spoke with said he would call to reschedule and I never got a call back. So my teeth stop hurting if it ain't broke why fix it. Just recently my teeth are bothering me again. So I call they see in the system April I was supposed to get my teeth pulled. I explained no one called me back. They scheduled me for the Sept 11. I get a call last week saying the surgeon won't be in on that day. Also they can't pull any teeth, because I had a minor exam. Whatever that means. I tell them I don't take pills being I have no gallbladder and been popping Tylenol to function which is now effecting my health. They have been so unorganized. They lady said she would call me back in 30 min to see if the surgeon would make an exception. I never received a call back for the second time. I will be absolutely going elsewhere. If they can't get a simple schedule correct I definitely do not want these people in my mouth. Also I've met a few different people all have the same type of complaints and that is actually suing this company.
They are a scam. They purposely overcharge you, than won't refund your money.
When you go to their office for treatment, they wait until you get into the chair for service, then the office manager comes to you and demand payment before they treat you because a according her, the insurance company doesn't always pay the full amount on claims.
They asked for to pay $397, before my deep cleaning, which I paid.
On July 15, I was notified that by my insurance company they paid the claim by electronic funds transfer. My portion of the balance was only $167.
They owed me a balance of $230.
I have been trying to get my refund from them every since July 15 2024.
Every time I call, there is always some excuse as to why they haven't processed my refund. I get transferred from person to person and they NEVER are available, then I get forwarded to a person's voicemail...not getting to speak to a actual person.
Today, I actually spoke to a person by the name of Sergio today at one of the call centers.
He said he would send an email to district manager to try to assist me with getting my refund, but I'm not holding my breath.
It's been almost 6 weeks and counting....
I’ve been a patient of Absolute Dental for probably 15+ years. In particular, the dental practice on Simmons & Craig has become my favorite. The front reception staff are always very friendly and helpful. I’ve had several different hygienists; all knowledgeable and experienced. I’ve always left satisfied.
I have anxiety about going to the dentist but Dr. Brittany Cortes DDS was amazing. All the staff I encountered were very nice and supportive. I feel grateful for the patience they showed me during my appointment.
Was told my procedure was covered ENTIRELY by my insurance. So much so that the manager even said i have really good insurance! Then after a month, i started receiving these bills for the procedure that was done!! Only to find out, apparently, the provider who did the service was out of network! Now whose fault was that?!! Why the hell would i opt for a service and pay out of pocket for the entire thing when i have insurance?!! The consent to proceed was based off of what you said which was that i was covered ENTIRELY!! Tried calling several times for months now and spoke with managers from two different locations who said you’ll resolve this issue!! Fix this!!
I will definitely be going back to absolute dental to get my teeth work done should’ve went to them along time ago. They were great.????
Very wonderful and the front desk receptionist they are very polite and greeted us coming through the door helped us with the paperwork and the dentist and assistant was very gentle polite and did everything they could to take the mold and the dentures pictures from my wife's mouth so please keep up the good work All time patient.
Josephine McCabe
Quick Facts About Absolute Dental - Simmons
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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