A&W Restaurant Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Drive-through
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Takeout
Highlights
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Active military discounts
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Beer
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Never going here again....Super unfortunate that I am writing this review because I don't want to hate A&W. However 3 out of the 5 times I have been here, they have messed up my order. The workers are extremely insufficient and incompetent. One instance, I asked for a refill in the drive-thru and was denied. I was told refills are allowed inside, but was not allowed inside. So I lost my drink...Like I said, I don't want to hate A&W, but every time I go, my experience is worse. I would not recommend coming here unless its your last option.
Ordered food and got food poisoning within a few hours. I believe the crew is understaffed, unhappy and needs to be very careful they don't cause harm to someone because they are slipping in the safety measures of food safety. I know food industry is tough but you can't provide poor customer service or cut corners on safety just to hurry up a line of cars. Highly recommend not eating there until they clean up training and procedures.
I gave 3 star average for the burger being good. The drive through service from last night wasn't the best. Seemed like the employee wasn't that happy working. Maybe she was bored since the parking lot had no one there. The price of my bacon double cheese combo seemed overly priced compared to other fast food places. I don't think I'll be back
There was something making the dining feel like it needed a big cleaning job. Tables and chairs were sticky, floors not as clean as they should be. The grease smell was sickening and they had a fly problem. The person who took our order, couldn't remember what we did order as she was too busy conversing and looking at another worker. As a result of the stale grease smell I couldn't bring myself to order anything, my friend ordered yhe smallest sandwich they had and nothing else. To get my business....The oil/grease for frying needs changing, better ventilation and workers who have people skills not smart phone skills. Hey, a smile and looking at someone's eyes is important! Get some cleaner mixed with disinfectant ASAP for the sticky tables and floors would go a long way in increasing business.
This used to be a much better place. The workers were older and knew cleanliness was very important. My suggestion: I believe Lewiston has an A&W and it isnt that far away. If you really crave a root beer float, go there instead. A nice drive on hwy14. Until someone mentions there has been a vast improvement at Winona's A&W, we won't be returning here.
Ordered a Bacon double plain with lettuce and there was no bacon or lettuce. 3/4 of the time my order is wrong.
As soon as we pulled up the manager was rude. We got half way through ordering and she asked if there was anything else my uncle said yes and the lady said that will be $15.45 see you at the window and left. My uncle said we where still ordering. We finished and went to the window. They gave us someone else's order first witch was a burger and fries. We had ordered 1 papa double combo with 1 LG rootbeer before we finished ordering and where interrupted. Then orderd 3pc chicken tender combo. With a captain crunch shake replacing the root beer. And one more captain crunch shake. She gave us one cheese burger and fries. Come to find out when she interrupted us and we finished ordering she had put them as completely separate orders not knowing this we asked for our food they only gave us the papa double combo witch we paid $21.00 and we asked forthe rest of it. And the 3pc chicken was going to be $21.28 separate. So we asked why they split the order and they argued about what we ordered. So finally we gave them $21.50 to pay for the 3pc one and they gave us .40 in change. Not giving us out change for the other meal. They continued to argue and gave us the food and shakes but they also gave us the other persons food that they gave us to begin with with our order. We looked back at the receipts and the 3pc was only supposed to be 20.28. Not only did they over charge us but they took our change and they gave us another persons order. I have receipts and time stamps to prove it.
Best root beer! Cheese curds as a side are great. Food is fresh and fast. Wonderful staff.
We did a quick drive thru to grab a root beer float and a cone. A great end to a long day and perfect for the drive home. Who doesn't enjoy a trip to A and W?
Quick Facts About A&W Restaurant
Today
Opening Hours
| Monday | 10:30 AM - 09:00 PM |
|---|---|
| Tuesday | 10:30 AM - 09:00 PM |
| Wednesday | 10:30 AM - 09:00 PM |
| Thursday | 10:30 AM - 09:00 PM |
| Friday | 10:30 AM - 09:00 PM |
| Saturday | 10:30 AM - 09:00 PM |
| Sunday | 10:30 AM - 09:00 PM |
How to go there