A&W Restaurant Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Alcohol
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Beer
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Coffee
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Quick bite
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
When I ordered through the drive through, the boy didn't hear my food order, only the drink exception. It wasn't a big deal, I told him at the window and he was super sweet! He's a good kid. I think, the manager put my burger together, not sure. Someone in a black and white stripped short tossed my bag on the counter. When I got home, the burger was put together worse than I've ever seen and drenched in sauce. I didn't even finish it. Cheese curds are good and the root beer freeze was good, but... I don't think I'll be back again because I paid $16 for a meal where I had two bites of a burger, some cheese curds, and a shake. Do better guys. I was the only person in the drive through at this time and I saw one person at the counter inside. No reason to slap my stuff together.
I was quite disappointed. First of all, there's no signpost heralding A & W at this location. There was a KFC signpost, but we weren't looking for KFC, so we kept driving. Eventually, we realize that A & W shares a building with KFC. Also, I had the chili cheese dog. It was small and overcooked, and I was not a big fan of the chili. We came here because my dad's memories of A & W we're very high. He says it's nothing like the A&W he grew up frequenting in Sterling Colorado. He did like their strawberry milkshake a lot.
The trash is overflowing, and the floors were fithy. Our booth seats we're dirty, the edge of the table was dirty. This store needs serious attention! I DON'T RECOMMEND GOING THERE. The staff seems to have time to talk, so they have time to clean.
Great customer service, love the chicken fried steak Wednesday special. Great value & a delicious meal!
So horrible had to wait 15-20 minutes for 3 papa burger meals and instead of keeping the order together they gave one burger to the drive through and then the person working in the back was doing other orders and took forever just to finish my order I don’t think I will be here ever again. Also there was no one there when I ordered my food mind you
Ordered from the drive thru and was asked to pull ahead and wait out front for my meal. I was informed that it would be around a 5 minute wait yet sat there for over 12 minutes in addition to the time spent at the drive thru window. In that entire time one single car entered and exited the drive thru while the entire restaurant was empty of customers, so I am not exactly sure how they managed to forget to fulfill my order. If they had not for some reason forgotten about it, then at any point passed the 2.5x expected wait at least sending someone out to explain the extended delay would've been the most basic of courtesies.
8/15 Messed up order and young employee tried to argue they personally packed it, so it was for sure correct. Working in customer service for over 4 years, any chain would have offered an apology, happily remade the whole order, and refunded payment. She could have asked for the receipt, made what she missed and went on with her life but she decided to argue. Clearly, they aren’t teaching people how to be respectful or the ‘customer comes first’ mindset at this location. Very disappointed in not only the chain, but also her parents. :)
Food was good loved the fries. The service was good and the only isue i had was a kid and their ipad being at max volume.
Quick Facts About A&W Restaurant
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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