24 Hour Fitness Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Basketball court
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Restroom
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Sauna
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Swimming pool
Planning
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Membership required
Best WLM Reviews
This is by far the most run-down 24hour fitness. The vinyl is torn on most machines, holes in the rubber flooring, dirty bathrooms, missing wall panels, and lack of filtered water stations.
I’ve been a member at this location for 2 years and unfortunately, this location has been very disappointing the last year. Most of the stairmaster machines have been broken for over four months, and there’s no sign of them being fixed anytime soon. I’ve asked the front desk multiple times about when they’ll be repaired, but they never have any updates.
To make things worse, now a lot of the treadmills are also out of order. The gym is often out of paper towels for cleaning equipment, and the restrooms look like they haven't been cleaned properly in ages.
The staff doesn’t help much either. Many of the front desk employees are on their cell phones and seem annoyed when I ask for help. This gym has so much potential but is poorly managed. I wouldn’t recommend it until these issues are addressed.
This gym is so run down nowadays. Machines are broken. Locker room/restrooms are dirty! Filthy!
The same bathroom stall has been out of order all year. The sink glass clogged with strawberries for a few weeks b4 finally cleaned up. The stalls will go without toilet paper or seat covers for days. The floors haven’t been mopped or swept in who knows how long. Seems like patrons are not respecting the facilities since the facility is not being properly managed.
The majority of the stair steppers are out of order. The benches are ripping. The leg curl machine was missing the pad. The leg pressed needs to get oiled. The squad/deadlift platforms need new rubber padding, it’s sinking in.
This gym has drastically declined. Majority of the cardio machines are out of service. Four out of fifteen step/stair machines are also out of service including the treadmills. They went from providing paper towels with cleaning sprays so that we can help maintain cleanliness on the machines we use by wiping them down but they took those away too with the exception of one bottle in the dance room. What use do paper towels do if there’s no sanitizing sprays . Where is our money going.
Something has changed about this place. In the morning the gym is dirty. At 9am the trash cans are overflowing and the bathrooms are dirty and out of seat covers and toilet paper. The spray bottles are missing and some do not work. They have reservations but do nothing to make sure people with reservations have the equipment needed for the class. It's pointless to make a reservation.
Also, in the group X room there are strobe lights that flash either white or colored for the entire time. I have a medical condition that strobe lights can cause seizures. Even without a medical condition they can cause severe anxiety. That's why movies have to have a warning if they contain scenes with strobing. The video clip is of one of 6 or 7 lights that rotate and strobe before and during a class.
It's discouraging because a gym is to improve mental and physical health but they have decided to put strobe lights in even though they have proven to worsen health. I have written to them thru their contact us feature, received an email from Jessie, sales and service manager at the club as well as talked to several employees at the desk when checking in for a class before leaving this review. In addition, I spoke with Jesse the Sales and Service Manager who said "We looked for a knob or something to turn it off but we can't find anything"
I've been to countless 24s in my 20 years and this is by far the friendliest location I've been to. The staff is really nice and the gym is by far the cleanest 24 I've ever been to. There is a young man who is cleaning constantly in the mornings and you can tell he puts in his best efforts. My only complaint is that I wish there were more aqua classes. I also wish they would clean the sauna and steam room sometime other than 1pm. I do appreciate them using a pressure washer, I just wish they would do it over night instead.
I have been coming to this gym for awhile since the move from being next to Chilis to now on Valley View. One thing I have noticed is the cleanliness of the gym. Under the treadmills is lots of dust and dirt that needs to be vacuumed. In addition in between the squat racks in the crevices people leave trash and bottle caps. They also need to enforce people using the sauna to wipe down before going in. You have people using the swimming pool and the jacuzzi and are leaving puddles where you sit and near the floor drain. It could become a slipping issue if someone steps wrong. It seems like people are very ignorant and don't think but to each their own sometimes.
Ive been coming here for over 3 months, it’s my first time getting a membership @ 24hr Honestly, the staff overall is so friendly and welcoming. I’ve never had a bad experience. Ethan helped out getting a good price for 2 referrals and other staff is just so friendly. I highly recommend this gym. It could be packed (sometimes) but clean and friendly, can’t go wrong with that!
Quick Facts About 24 Hour Fitness
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