24 Hour Fitness Info
Amenities
Service options
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Onsite services
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Basketball court
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Restroom
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Sauna
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Swimming pool
Planning
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Membership required
Best WLM Reviews
I have been going to this location for about 5 years. It used to be well maintained. Over the past year, it has slowly gone downhill. There are constantly pieces of equipment in need of repair. Some down for weeks. They use to repair and replace old, work out, and cracked seat cushions regularly. Now, they just let it go until it's unusable. There's equipment with rips and tears all over. And some broken equipment isn't repair or replaced it's simply removed and nothing left in its space.
On a good note, the place is usually pretty clean for a gym, and the staff is nice. But they need to step up and get back to the quality they once had. Their quality seems to be going down, while my monthly fee goes up. This isn’t acceptable.
8-8-2024 here are some new pics of more broken machines. The cardio machines have been broken since mid July (at least) and the others that I’m posting today for at least a week. This is just disappointing. My membership is about to expire! Thank God! Wait! Oh no another and another and Another broken machine. For two weeks (at least) that treadmill in my pics has been on “stuck key”. Doesn’t seem management cares much about keeping up with maintenance of equipment …third update. Yet another broken machine: who knows when it will get fixed. The one with the barricade has been broken since March. They just took the barricade tape off and put on a sign. I started going to this gym last August because I moved into this area. I previously had been going to the gym off voss and the one off Richmond and 610. I was excited about coming to this gym because 24 hour Voss and Richmond (610) had turned into messy nasty dirty gyms. You could tell management didn’t care no matter how many times you reported an issue. Well come to find out this gym is no different! It was ok at first when they had Dedric working the overnight shift and he help take care of many issues aliens line dumbells everywhere no hand sanitizer spray or paper towels but when they moved this shift it really started getting bad. It already wasn’t great but it was better than the other two. That’s not the case anymore. You might even find a hired person sleeping around the gym. I have seen one like three times now. I’ve been a member for years now (over a decade) and that might change as soon as my contract expires. 24 hours not with it!
I shouldn’t have to come in and hunt for dumbbells. This is not my job. I come here to workout not to do Re-racking. I pay to be here, I don’t get pay to be here.
The machine that is in my pictures has been broken for at least three weeks maybe even four. I know it was mid March when I first saw it like this.
The restroom in the third floor is always a mess. Nasty floor and toilet.
7-10- 2024 more broken machines. Horrible management
If I could give this place Zero stars I would. I showed up in an attempt to activate a free trial pass at 5:30am, and for whatever reason the free passes are only redeemable from "9am-8 or 9pm". This would've been good to know by it being included in the email before a 25 minute drive to the location. Welcome to Houston, Texas...where you find out important information after needing to know it.
Large 4-story gym with plenty of equipment and friendly staff
The first floor features a pool, large hot tub, sauna and steam room and a guided training area. The second floor has plenty of weight machines and a yoga area. The third floor has a basketball court, dance studio, and all the cardio machines. The basement has separate locker rooms, a spin studio / flex room.
Overall, the equipment isn’t the newest or nicest but gets the workout done. Staff are friendly and welcoming.
My wife and I have been coming here for three years now. At first it was head and shoulders above LA Fitness. But now, not so much.
I’m there early in the morning on weekends and midday during the week. It doesn’t matter. The place isn’t clean. Ever. Dust bunnies on the floor. No one picks up paper towels that are tossed aside. It’s become disgusting.
There also hasn’t been anyone at the front desk when I’ve walked in the last few weekends (I work out 4-5:30am). Legit; anyone can walk in. Over the last few months I’ve seen several people literally sleeping at the gym. How does this happen?
And then today, when I walked in at 4am, the temperature indoors was 78!!! WTF?? I use the treadmill there to get out of the heat and humidity. The worst part; there was no one to complain to.
The only saving grace is it’s convenient and relatively inexpensive. But unless things change I don’t know how much longer I’m going to put up with this.
3/30/24: FOR THE GOOD LOVE OF GOD!! Why don't you clean the restrooms!! It's absolutely disgusting! The women's restroom (3rd floor) usually has toilet paper on the floor, and the men's restroom on the 3rd floor--- I use it whenever the women's restroom is locked, and for literally a month now, there is dry stool all around the rim of the toilet!!! It's absolutely disgusting -- the last 3x I went in there and saw the dried poop was still all over,I exited and just waited on the women's restroom.. seriously -- I k ow no one wants to do this job, but this is a business, yes?? Someone needs to hire someone to clean! Absolutely GROSS.
3/29/24 @3:18pm: I am at the gym now and on the 2nd floor, where the weights are. The bottles with cleanser in them are all here, but none of the nozzles work. So we're actually having to unscrew the nozzle and just pour the liquid onto the machines to clean them. I called the reception/front desk and it rang multiple times before finally disconnecting me. I'm going to be sure to say something when I go downstairs but just wanted to document that this is what's going on.
-- addendum: So I went downstairs and the young gentleman at the front was actually on the phone for quite a bit with a customer who had a lot of questions, it seemed. Once I told him what was going on, he went upstairs immediately. All is resolved.
What is going on with the pool maintenance at 24 Hour Fitness locations lately? This is the second time I’ve come across a location with filthy water—yellow and full of dirt. How is this being allowed? Are we not aware of the health risks involved? It’s absolutely ridiculous. We pay overpriced monthly fees, and yet the gym equipment, pools, and other areas are consistently dirty. This needs to be addressed immediately!
Not sure will go here again. The pool area and showers are a bit iffy...worst part the stairs down to the locker rooms are tile and when we went they were wet and I slipped and fell down about 4-5 steps it was awful and there was no one to talk to that worked there. If you go be careful! There is no grip on those steps and they're right off the pool area. ???? saw my chiropractor the next day it's been 3 days and I'm still in so much pain! ????
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