24 Hour Fitness Info
Amenities
Service options
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Onsite services
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Basketball court
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Sauna
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Swimming pool
Planning
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Membership required
Best WLM Reviews
If you’re looking for a gym, keep on looking because this is one is awful.
Unfortunately I paid for the entire year since it’s much cheaper.
Here are the problems with the gym.
1. They are not open 24 hours. Friday Saturday & Sunday they close at 9:00. The ones who paid for the year just have to deal with it. LA fitness has better hours.
2. Cleanliness; the gym is always dirty and the staff doesn’t do much to maintain or clean. I’ve only seen one staffer who actually does custodial work.
3. The equipment. Out of there 20 treadmills about 6-7 are broken and have been for almost a year.
The Sauna is now broken too and I’d imagine they’re going to take their time in fixing it.
Obviously the front desk staff isn’t responsible for the majority of these problems but the managers along with corporate clearly don’t care about providing a decent environment for its hard working members. I will not be returning after my membership expires.
Gym is really dirty and there's no cleaning staff barely. Most of the equipment has a sticker on it saying it's out of order for over a year now. Managers and employees don't care. The showers are broken too half of em. Don't come here. Planet fitness low-key better than this
This review is really aimed at the franchise owner and his managers and stakeholders. I'd like to bring to their attention the following:
11/1/2024 -- Men's shower room only has 6/8 showers working. That's a 75% of total capacity of working showers. Not good. -1 star.
The ADA (Americans with disabilities act) shower with a hose designed for it is missing its hose. See photos. -1 star.
Many locker doors in men's locker room are compromised. See photos. They have been broken into or were in the process of being broken into. Some doors show signs of an angle grinder working to defeat the door. Other doors show the claw of a hammer landing on the door to damage it. This isn't a good look! -3 star.
Another location of the same franchise had only 3-4 disk locks used in locker room. The locker room at this location had 12 such locks used. Disk locks are extra cut-resistant. The x3 more disk locks at a location informs us that this location is a lot less secure & the customers know it! -1 star.
Workout floor is dirty. Together with low/poor lighting I get the sense that I'm working out in a prison yard or in "da hood". This is bad for the business' image. -1 star.
Small foam mats are missing. Need these for floor stretches. Only 1 was found available. Please buy more. -1 star.
Please work on the above shortcomings as I'd like to continue to attend. Yet if nothing improves I'll have my membership lapse this year!
I really like this 24 hour fitness. But why is it called 24 hour fitness if it isn't open 24 hours a day all week? Nice gym though! And very friendly staff. I don't get why the basketball courts close at 10:30 pm... That's weird.
It would be really nice if they could raise the temperature on the heater, and the water temperature in the men's locker. Showering in lukewarm water, only to come out to a locker room that is cold is really unpleasant. Also, it would be nice if they ever fixed their showers, the maintenance and lack of cleanliness is terrible. What's even worse is that the Tacoma gym is just as bad as this gym. The 24 hour fitness franchise has been really disappointing to me, I've never come across so many consistently dirty, and unmaintained gyms. I'll be switching to LA fitness once my year is up.
Open only until 9pm ????
A lot of faulty and broken workout equipment that hasn't been fixed in over a year! It does not take a year plus to order parts. One of the Saunas is out of order and the other one isn't even hot it's barely warm inside the sauna. there's no steam. Place is quite dirty sometimes as well. They never listen to these reviews and it seems like the manager does not care as long as he is paid. Very bad business practice
i’ve been coming to this gym for a couple weeks now & everything was fine up until today when one of the workers started kicking people out rudely because the power went out which is understandable but he didn’t kick out the people he knew & they still kept working out, it seemed like he had an attitude & a very rude demeanor towards everyone else except his friends. He had also made a little comment towards one of the paying member working out. The other staff there from my experience have been pretty chill & nice except for the one from today. other than that, the gym itself is in okay condition but most machines like the stair master & treadmill are broken and should get fixed. 2 main things that this gym needs to improve on is the customer service & repair the broken machines. Other than that, there are no complaints.
My gym closed on the Fourth of July, and I was in great need of a workout to get rid of my stress. I decided to visit this gym even though I was extremely skeptical because of the poor reviews.
I am thankful that I did, because Askar made the whole experience one for a lifetime. He was honest, respectful, and gave me great advice. Thank you, Mr. Askar, for your professionalism and courteousness.
Quick Facts About 24 Hour Fitness
Today
Opening Hours
| Monday | 05:00 AM - 12:00 AM |
|---|---|
| Tuesday | Not Found |
| Wednesday | Not Found |
| Thursday | Not Found |
| Friday | 12:00 AM - 09:00 PM |
| Saturday | 05:00 AM - 09:00 PM |
| Sunday | 05:00 AM - 09:00 PM |
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