24 Hour Fitness Info
Amenities
Service options
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Onsite services
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Basketball court
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Sauna
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Swimming pool
Planning
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Membership required
Best WLM Reviews
I'll let the pictures state the obvious reason for the one star review. Other than the disgusting state of this gym the members themselves are a reason I can't wait to join another gym, clown antics and loud disruptive behavior. I've been to some pretty bad gyms but this takes the cake.
Can't wait for Crunch to open!
Less of a review of the facility, which is well equipped and decently maintained, and more of a review of the trainer I just started with. Disclaimer: I was a personal trainer for 10 years with several elite specialties under my belt so understand that my standards are exceptionally high.
Austin is surprisingly knowledgeable for only having two years of professional training experience. Our session was very tailored to my needs, limitations, etc and he was very attentive to my form. He also turned off the countdown sounds on his interval timer program when I started to finish my timed rounds early. He showed this old dog new tricks, is personable and good to be around and was very professional. Excellent trainers are hard to come by so snatch him up before his schedule fills up.
The only good thing about this gym is the hours! It’s the only gym open before 5 am in Tacoma! After reading all the previous reviews, it’s obvious that they don’t care about the cleanliness of the gym! I’ve emailed the club general manager and got no response! It is filthy! Showers have black mold, men’s locker room is absolutely disgusting! Overflowing trash, garbage on the floors! Nothing is wiped down at all! The pool and hot tub have green algae growing in them! The sauna always has trash in it and black mold growing! The steam room which just recently opened after being closed for months, smells like mold, and people constantly use oils in it which some people are deathly allergic to them! The gym machines are never cleaned! It’s not the members job to do their job of cleaning! The staff is constantly standing outside not even paying attention! They have been letting the homeless come in and shower! Not cool! The parking lot is now being overrun with homeless campers! And complaining to staff does nothing! Time to get the health department involved for the cleanliness issues!
Edit Sunday May 26th
For the first time in years we missed going to the gym last Saturday. I am completely and utterly disgusted this morning. Walk in and the floors are worse than usual. Put down my exercise mat on the floor. Then I notice my hair on the floor. I have super long hair all the way down my back. 2 strands right by where I normally work out. This means this floor hasn’t been cleaned in weeks. We are finally ready to cancel our membership. Been a member since 2008! But nope! No longer will support this company. Plus the machine I like is still broken after speaking to management over and over.
Complaining falls on deaf’s ears. I have went to 24 hour fitness locations for 15 years now. This location is getting worse and worse. I miss the Lakewood and Olympia location. Both were always clean. I complain every single weekend about all 3 of one machine I enjoy being broken. Am reassured that they have a maintenance order in to get them fixed. Really? For 3 years every weekend I put in the same damn complaint! Nope!
The bathrooms are always disgusting. They have been saying for 3 years that it will get better. The floor where people stretch and do abs are so disgusting that you can’t even clean it enough as a gym patron to work out. I don’t understand how so many people can work in this gym and all gather and gossip but not a single one takes enough pride to clean. If you clean your floors and equipment enough then the people who work out in your gym clean up after themselves because you set the example. Today I hit my max when I tried myself to clean the floor enough to workout and couldn’t get it clean enough. I hate to have to change my clothes right after just to get in my car cuz you wear people’s dog hair and weeks of lint and dirt wads just by getting on the floor in a designated place to stretch. I have lost hope and faith that this location will ever be any better than it currently is. It clearly doesn’t uphold the standards of other 24 hour fitness’s. We paid a whole year in advance this time. Such a shame cuz we go to another gym during the week due to how gross the upkeep is on this one and only come here on Saturdays. Yet to still be disappointed. Completely over it!
The bathrooms are disgusting. Bloody feminine products sticking out of trash in stalls. No toilet paper or seat covers. The sink in the ladies room has been clogged for over a month which tells me nobody cleans the sinks. Love the equipment but the bathrooms are a health hazard. For how much you guys charge there's no excuse for it to be this disgusting.
This gym is DIRTY. The women’s bathroom is usually pretty clean but the floors, mirrors, machines, corners of the walls, etc.. DIRTY. Oh and why is everything always broken??? Machine's, water fountains, and lockers, are constantly broken. And the HVAC system is AWFUL! Why is it so hot in there! During the colder months the cycling room was super cool, I’d go in there to stretch and cool down. But now? Forget it! Stretching in either one of the rooms is awful. It’s like the a/c doesn’t work in certain areas? I really only like this gym because of the hours and the size of the facility.
My first time stopping into this location. The general manager was kind and very helpful. The employees were friendly and the gym was clean. Definitely coming back when I am in town again.
Terrible. Very dirty, people just dont care, they come out of showers wet and dry their clothes on the floor. Changing room is constantly wet and slippery, makes it very hard to change clothes. Gym staff dont bother to enforce any rules. Gym is overcrowded. Many complains about cleanliness level for years and management never cared because its keep getting worst.
Quick Facts About 24 Hour Fitness
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