#1 Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best WLM Reviews
This establishment is completely unprofessional, I got a pedicure and asked to only have my nails soaked off. Lisa (owner) soaked my nails for 40 minutes. I had to call her over to drill my nails after sitting for 20 min, after an additional 20 minutes I called her again because she was as bouncing between doing 3 other peoples nails at the same time. She completely ignored me as she was speaking on her headphones. I had no choice but to pay for my feet and my nails partially drilled nails. These nail techs speak loud over you and continue to take new business meanwhile having other customers waiting for their nails to be completed. Take your business elsewhere.
came here with the anticipation of getting Halloween nails and they were very rude rushing me to choose a color. When asking for a design it was $5 each, okay cool right seems normal? Although she only put the design on one hand and not the other and insisted I’d pay $5 more for the other hand. Listen I’m all about paying businesses for their services, but if I’ve came here before and never had the problem, don’t change your prices every time. Not to mention the lady seemed so in a hurry to finish with me she also cut me in the process.
0 stars Terrible place ive ever been to I will no longer go to these nail chains they are disgusting and dirty. The place is dirty as hell, I definitely got bit by something sitting in their chair and on top of that my nails look horrible. I already had a overlay shaped perfectly on my toe somehow they manage to mess up my shape . They don’t sanitize and equipment pretty sure they re use on all people. And on top of that I didn’t ask for gel I said white polish and she proceeds to put gel on me.. after I informed her I don’t want gel she proceeds to go back and forth with me on how she already gel one foot so it’s just a extra 15 . No . Worst service disgusting place do not go my 40$ wasted because now I have to spend more money getting it taken off and done correctly
I see so many bad reviews on here, but I can’t relate. Vee did an amazing job on my nails and Henry did an awesome job on my pedicure. They took their time with everything and were very welcoming. I’ll take this over the high-end nail bars any day! Please try it for yourself instead of going off reviews. I’ve definitely found myself a new home!
This is not my usual place but I got gel nails and a pedicure. The toe nail polish came clear off in 5 days. You read right, not a chip, all the way off. And the dip power nails are so think I can't think. I'm on vacation and having to have my toes redone. On top of it all I spent a Benjamin. Never again
I had a $34 Gel Polish Change ( $30 gel + $4 tip) and returned to the shop the following day to request a refund due to the poor service performed to which the owner, Lisa, emphatically replied NO REFUNDS. During the course of the brief conversation, the owner called the police because I did not accept her initial response and I wanted to know why she could not offer a refund or if there were any alternatives we could agree to. Within less than 5 minutes, the police officers arrived. She ran to the officers upon their arrival and began dramatically screaming to them that she offered NO REFUNDS, to which the officer asked her what she wanted him to do about it. She had no response but repeated her initial statement to which he provided the same response and then she started to cry. During the course of this occurrence, I remained seated where I had been the entire time. I never cursed, threatened or spoke with disrespect to the owner. I did not even leave my seat and remained seated through the entirety of the incident until the police officer asked me to walk outside to interview me. This woman exhibited signs of agitation, irritation, frustration, impatience and disrespect and could only shout No REFUNDS as I continued to try to understand why this was the case, when she could see the quality of the work. I would have asked to speak with someone else but she was the owner and while I understand the challenges of learning another language; it is the responsibility of the business owner to be equipped or have staff equipped to communicate in the language of the clientele they serve. After the police arrived and the owner and I were interviewed ~ they stated that this was not a call that the police should be involved in and is a simple discussion between owner and customer to which we both have the right to hold our position. While I was very fortunate to have officers that handled that call well and with respect. Anything could have happened to me under a different set of circumstances. I am very shaken and disturbed by this incident because it is not ok. Tomorrow this could be you or someone you love and who knows how the situation may end. To not only use our tax dollars on law enforcement so frivolously but to potentially put the life of a black woman in jeopardy with all that is going on in the world right now, is not ok. Black women do not go here!!! This establishment does NOT care about you or your life. Take a stand. If every person that reads this post does NOT go here, our collective voices will have meaning. Don’t assume that just one person can’t make a difference. YOU can make a difference right now by NOT patronizing this place. We don’t have to waste our precious time and energy marching, picketing and screaming to make people see us. We don’t have to say a word. Let your money speak for you and do not patronize places that treat their customers like this. Protest with your $$$s! Now is the time to take a stand.
We recently moved to the Cedar Hill area and tried this place for the first time. They serviced me, my sister in law and her daughter right away. They have a great pedicure presentation and took care of us in a timely matter. I would definitely recommend this place and plan on coming here from now on!
Tech did a good job, however the pedicure I selected was priced $40 (aloe vera) before tip receipt stated $46.10? What was extra $6.10 for ?????
Watch your charges!
Also, tech was persistent about extra services, to which I declined them all. I simply wanted a pedicure.
Quick Facts About #1 Nails Spa
Today
Opening Hours
| Sunday | 11:30 AM - 06:00 PM |
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| Monday | 09:30 AM - 07:30 PM |
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
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